888 Car Hire
Melbourne CBD, VIC 3000 — 8 km from our base
Not your fault? You pay nothing.

Not at Fault Car Hire Melbourne CBD

Had an accident in Melbourne CBD that wasn't your fault? You're legally entitled to a free replacement vehicle while your car is repaired.

Need a car delivered to Melbourne's CBD? We've got you covered. Our fleet includes ride-share approved vehicles ideal for Uber drivers operating in the city, as well as luxury options for corporate events and special occasions.

Check My Eligibility0423 022 881

Do you qualify?

Tick all three — if yes, you're entitled to a free car.

Two or more vehicles involved

Not your fault

At-fault driver was insured

Qualify? We'll deliver to Melbourne CBD — often the same day.

How it works

1

Enquire

Call or submit an enquiry. Share the at-fault driver's insurer and claim reference if available. We confirm your eligibility fast.

2

We contact the insurer

888 notifies the at-fault insurer of your credit hire claim and handles all paperwork on your behalf.

3

Car delivered to Melbourne CBD

We deliver a like-for-like vehicle directly to your Melbourne CBD address, workplace, or repair shop.

Common questions

Do you deliver accident replacement vehicles to Melbourne CBD?
Yes. We deliver to Melbourne CBD and surrounding suburbs across Melbourne metro. Once your eligibility is confirmed we can often arrange same-day delivery.
Do I pay anything upfront?
No. 888 Car Hire operates on a credit hire basis — you receive the vehicle with zero upfront cost and we recover the hire fee directly from the at-fault insurer.
What if I don't know the at-fault driver's insurer?
If you have a police event number or the other driver's registration details, we can help locate their insurer. Even if you only have limited information, call us and we'll advise on the best path forward.
How long can I keep the replacement car?
For the full duration of your repair. When your own vehicle is returned, you return ours — there's no fixed hire period imposed on you.
What if the at-fault insurer disputes the claim?
We handle all correspondence and disputes on your behalf. Your use of the vehicle is not interrupted while we work to resolve it.
Can I get a vehicle even if I only have third-party insurance?
Yes. The claim is made against the at-fault driver's insurer — not your own. Your level of insurance cover does not affect your entitlement to a replacement vehicle.

Need a replacement car in Melbourne CBD?

Include the at-fault insurer name and claim reference in your enquiry message.

Enquire Now0423 022 881

More information

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