If another driver caused the accident, you may be entitled to a replacement vehicle while yours is being repaired — with no upfront hire charge. Our Melbourne team can arrange delivery, often the same day.
No claim number yet? That's okay. · Fast callback from our Melbourne team.
Three quick questions. Takes about 30 seconds.
Step 1 of 3
e.g. another car ran into you, or you were rear-ended
Not sure? Check anyway — we'll confirm it for you.
You focus on recovering. We handle the insurer.
Check your eligibility
Answer three quick questions. No claim number needed to get started. Takes about 30 seconds.
We arrange your vehicle
Our Melbourne team contacts you, confirms the details, and organises delivery to your home, workplace, or repairer — often the same day.
We seek recovery
Where eligible, we seek to recover the reasonable hire costs from the at-fault driver or their insurer. You remain responsible for normal running costs — fuel, tolls and parking.
Car already at a repairer? We can deliver the replacement there.
Subject to eligibility and availability, we aim to match a vehicle of comparable size and type to your own.
Hatchback
For small cars and city vehicles
Sedan
For sedans and mid-size cars
SUV
For SUVs and crossovers
7 Seater
For people movers and larger families
Van
For vans and commercial vehicles
The replacement vehicle provided is subject to eligibility assessment, availability, and the terms of your rental agreement. Our team will discuss the most appropriate option for your circumstances.
If you're eligible, we provide the replacement vehicle while your car is being repaired or assessed. We then seek recovery of the reasonable hire costs from the at-fault party or their insurer.
Even if the insurer takes time to settle, you are not chased for payment during that period. Our team handles all recovery correspondence until the matter is resolved.
You remain responsible for normal running costs — fuel, tolls and parking — along with anything set out in your rental agreement.
No upfront payment
No bond, no deposit, no daily hire charge to pay when you receive the vehicle.
We manage correspondence
888 handles all communication with the at-fault party's insurer on your behalf.
Hire lasts as long as repairs
You keep the vehicle for the full duration of your own car's repair, subject to your agreement.
Dedicated case handler
A real Melbourne-based team member manages your claim from start to finish.
Based in Maidstone. Serving all Melbourne metro suburbs.
Maidstone, Melbourne
We're a local Melbourne business — not a national call centre. You speak with the same person throughout.
Same-day delivery
We're based in Melbourne, so we can often deliver a replacement vehicle the same day you contact us.
Direct phone contact
Call 0423 022 881 and speak directly with our team. No hold queues, no automated systems.
Dedicated case handler
One person manages your claim from first contact to vehicle return — you're not passed between staff.
Local repairer knowledge
We know Melbourne's suburbs and repair shops, which helps us coordinate faster and more effectively.
We handle the paperwork
We manage all insurer correspondence and recovery — you don't have to chase anyone.
Another vehicle was involved in the accident
You were not responsible for the accident
We can identify the at-fault driver or their insurer
Not sure? Check anyway — we'll confirm it for you in minutes.
Check your eligibility now — it takes about 30 seconds. Or speak directly with our Melbourne team.
No claim number yet? That's okay. · Car already at a repairer? We can deliver there.
