If another driver caused the accident, you may be entitled to a replacement vehicle of similar size and type to your own — not just 'any car'. 888 Car Hire arranges like-for-like replacements across Melbourne metro with no upfront hire charge for eligible claims.
No claim number yet? That's okay. · Fast callback from our Melbourne team.
“Like-for-like” means a vehicle of comparable size, type and utility to the one being repaired — not just the cheapest available car. If you drive an SUV, you should receive an SUV. If you drive a van for work, you should receive a comparable van. The at-fault party is responsible for putting you back in an equivalent position while your own vehicle is unavailable.
| Your vehicle | Replacement we aim to arrange |
|---|---|
Hatchback or small car | Hatchback |
Sedan or mid-size | Sedan |
SUV or crossover | SUV |
People mover / 7-seater | 7-seat vehicle |
Van or commercial | Comparable van |
The specific vehicle is subject to eligibility assessment, availability, and the terms of your rental agreement. Our team will discuss the most appropriate option for your circumstances.
Three quick questions. Takes about 30 seconds.
Step 1 of 3
e.g. another car ran into you, or you were rear-ended
Not sure? Check anyway — we'll confirm it for you.
Three steps. We match your vehicle and handle the insurer.
Check your eligibility
Answer three quick questions. Tell us what you drive and what happened — no claim number needed to get started.
We match your vehicle
Our Melbourne team confirms your vehicle type and arranges a like-for-like replacement — delivered to your home, workplace or repairer.
We seek cost recovery
Where eligible, we seek to recover the reasonable hire costs from the at-fault driver or their insurer. You remain responsible for fuel, tolls and parking.
Car already at a repairer? We can deliver the replacement there.
If you're eligible, we provide the like-for-like replacement while your car is being repaired or assessed. We then seek recovery of the reasonable hire costs from the at-fault party or their insurer — not from you.
Even if the insurer takes time to settle, you are not chased for payment during that period. Our team handles all recovery correspondence until the matter is resolved.
You remain responsible for fuel, tolls and parking, along with anything set out in your rental agreement.
No upfront payment
No bond, no deposit, no daily hire charge to pay when you receive the vehicle.
Like-for-like matching
We match your vehicle type — SUV for SUV, van for van, sedan for sedan — subject to availability.
We manage all correspondence
888 handles all communication with the at-fault party's insurer on your behalf.
Dedicated case handler
A real Melbourne-based team member manages your claim from start to finish.
Based in Maidstone. Serving all Melbourne metro suburbs.
Maidstone, Melbourne
We're a local Melbourne business — not a national call centre. You speak with the same person throughout.
Same-day delivery
We're based in Melbourne, so we can often deliver a like-for-like replacement the same day you contact us.
Direct phone contact
Call 0423 022 881 and speak directly with our team. No hold queues, no automated systems.
Dedicated case handler
One person manages your claim from first contact to vehicle return — you're not passed between staff.
Fleet matched to your needs
We maintain a diverse fleet to support like-for-like matching across vehicle categories.
We handle the paperwork
We manage all insurer correspondence and recovery — you don't have to chase anyone.
Another vehicle was involved in the accident
You were not responsible for the accident
We can identify the at-fault driver or their insurer
Not sure? Check anyway — we'll confirm it for you in minutes.
Check your eligibility now — it takes about 30 seconds. Or speak directly with our Melbourne team to discuss your vehicle type.
No claim number yet? That's okay. · We match your vehicle type.
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